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Frequently asked questions about Olympiacasinos

What to consider for a 10 instead of 20 EUR minimum deposit?

The minimum deposit for most payment methods, including Neteller, is set at 10 EUR. However, for Dogecoin (DOGE), the minimum deposit is 20 EUR. This means that players opting for Dogecoin will need to deposit double the amount compared to those using other methods like Neteller to start playing.
For instance, if a player wishes to deposit 15 EUR, they can do so using Neteller, as it falls within the 10 EUR minimum. However, this amount would not be sufficient if attempting to deposit via Dogecoin, which requires a 20 EUR minimum.
This distinction is important for beginners managing their initial funds, as it dictates the minimum entry point for various deposit options. Understanding these thresholds ensures players can deposit the intended amount without encountering transaction issues.
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Support and contact methods at Olympiacasinos

How many bets are needed for x45 in table games?

The wagering requirement for the welcome bonus is between x35 and x45, with a 30-day validity period. Table games contribute only 10% to this wagering requirement. Therefore, a x45 wagering requirement on table games means players must wager 450% of the bonus amount to clear it.
For example, if a player claims the full €2,000 bonus and has a x45 wagering requirement, they would need to wager €90,000 in total. With table games contributing only 10%, this effectively means €900,000 in wagers placed on table games.
This significant difference in contribution means that clearing wagering requirements on table games is substantially more demanding than on slots, where the contribution is 100%. A bet of 5 EUR on a table game would only count as 0.50 EUR towards the wagering.

How long does a withdrawal stay pending?

Withdrawal processing times vary depending on the method used, with Neteller and Dogecoin (DOGE) both having a payout window of 0-24 hours. This timeframe indicates that once a withdrawal is initiated, it should be completed within a maximum of 24 hours for these specific methods.
For example, a withdrawal requested on Neteller at 10:00 AM on Monday could be processed by 10:00 AM on Tuesday. Similarly, a Dogecoin withdrawal initiated at 8:00 PM would also aim for completion within the same 24-hour window.
While instant deposits are available for Neteller, withdrawals are not always immediate, but the 0-24 hour range provides a clear expectation for players regarding when funds will be returned to their accounts.

How do Corner 8:1 and Dozen 2:1 differ?

This comparison relates to betting odds in roulette, which is a type of table game that contributes 10% to wagering requirements. A 'Corner' bet, often referring to a specific number arrangement, typically offers odds of 8:1. This means for every 1 EUR bet, a win returns 8 EUR profit plus the original stake.
A 'Dozen' bet, on the other hand, covers a group of twelve numbers and commonly pays at odds of 2:1. Betting 1 EUR on a dozen would yield 2 EUR profit plus the initial stake if successful. The difference lies in the payout ratio and the number of outcomes covered.
The distinction is significant for players aiming to meet wagering requirements, as the lower odds on a dozen bet mean a higher number of successful bets are needed to generate the same profit as a corner bet. This can impact the speed at which table game contributions are made.

Is a win after a 6 EUR bet voided?

The maximum bet allowed while a bonus is active is 5 EUR. If a player places a bet of 6 EUR while the welcome bonus is in play, any winnings generated from that specific bet may be voided. This is a crucial term to adhere to for bonus compliance.
For instance, if a player bets 6 EUR on a slot game and wins 100 EUR, this win could be invalidated by the casino. The correct procedure would be to ensure all bets do not exceed the 5 EUR maximum limit stipulated in the bonus terms.
Adhering to the maximum bet limit of 5 EUR ensures that winnings are valid and can be cashed out after meeting the wagering requirements. Exceeding this limit, even by 1 EUR, can lead to the forfeiture of winnings derived from that bet.
Quick answers to common questions
QuestionShort Answer
What welcome bonus is available?300% welcome bonus up to €2,000 plus 100 free spins
What is the minimum deposit?from EUR 10, depending on the method
How long does a withdrawal take?e-wallets and crypto usually same day, cards 1-3 business days
Is there a mobile app?yes, for Android and iOS plus a mobile web version
Can games be tested for free?yes, most slots run in demo mode without a deposit
How do I reach support?live chat and email, around the clock
Which currencies are accepted?EUR and other common currencies

What is the wager for the 300% bonus?

The welcome bonus includes a 300% match up to €2,000, plus 100 free spins. To convert bonus funds to withdrawable cash, a wagering requirement applies, ranging from x35 to x45. This means the bonus amount must be played through a specific number of times before it can be cashed out.
For example, if a player claims the full €2,000 bonus, they would need to meet the wagering requirement on this amount. The exact multiplier, x35 or x45, is determined by the casino's specific terms for this promotion. Understanding this multiplier is crucial for managing potential winnings.
The 30-day validity period for this bonus means players must complete the wagering within this timeframe. Failure to do so will result in the forfeiture of any remaining bonus funds and associated winnings, so timely play is essential.

How to wisely manage a 2,000 EUR bonus?

Receiving a €2,000 bonus offers significant playing capital, but managing it requires strategic gameplay. The bonus comes with a wagering requirement of x35 to x45, and a maximum bet limit of €5 per spin or round while the bonus is active.
To avoid issues, players should be mindful of the €5 maximum bet while wagering. For instance, betting €5 on Dragon's Luck, a Red Tiger slot with mid volatility, means it would take 700 spins to wager a €3,500 requirement (€3,500 / €5 = 700).
The contribution of game types to wagering also affects management. Slots contribute 100%, but table games and live casino games only contribute 10%. Therefore, focusing on slots is the most efficient way to meet the playthrough requirement within the 30-day limit.

How do I cancel a bonus before wagering?

Players have the option to cancel a bonus if they have not yet begun wagering the bonus funds. This action will result in the forfeiture of the bonus amount and any winnings derived from it. It is advisable to review the terms and conditions for the precise procedure.
For example, if a player has received the 300% welcome bonus up to €2,000 but decides not to proceed with wagering, they can typically request cancellation. This decision should be made before any bets are placed using the bonus credit.
It is important to note that cancelling the bonus before wagering means losing both the bonus funds and any potential winnings. The casino's terms and conditions will outline the specific steps required to initiate such a cancellation.

Why is an account blocked under 18 years old?

Online casinos operate under strict legal regulations that prohibit underage gambling. Accounts belonging to individuals under the age of 18 are therefore blocked to comply with these laws and protect minors from the risks associated with gambling.
The Know Your Customer (KYC) process is a key part of account verification, requiring players to submit identification and proof of address. This verification ensures that all registered users meet the minimum age requirement of 18 years old.
Failure to meet the age requirement during the KYC process, which typically takes 24-48 hours for verification, will result in the account being permanently blocked. This measure is in place to uphold the integrity of the platform and adhere to global gaming regulations.

How do I calculate x35 on 100 EUR bonus credit?

To calculate the wagering requirement for €100 in bonus credit with a x35 multiplier, you multiply the bonus amount by the wagering factor. This determines the total amount of money that must be bet before the bonus funds can be withdrawn.
The calculation is straightforward: €100 (bonus credit) multiplied by 35 (wagering requirement) equals €3,500. This means a total of €3,500 must be wagered across eligible games to fulfil the bonus terms.
Players must also consider the 30-day time limit and the maximum bet of €5 per wager while this bonus is active. Betting €5 on slots, which contribute 100%, would require 700 spins (€3,500 / €5 = 700) to meet the wagering requirement.

Why does the American wheel have 38 sectors?

The American roulette wheel typically features 38 pockets, including numbers 1 through 36, a single zero (0), and a double zero (00). This configuration is a key characteristic of the American version of the game. The presence of the double zero is what differentiates it from the European wheel.
This extra pocket, the 00, increases the house edge compared to its European counterpart. The house edge on an American roulette wheel is approximately 5.26%. In contrast, a European wheel, with only a single zero, has a house edge of around 2.70%.
For players, this means that the odds are statistically less favourable on an American wheel. For example, a bet on a single number pays 35 to 1, but with 38 possible outcomes, the true odds are closer to 37 to 1. This difference is directly attributable to the dual zero pockets.

What stakes apply at the live Roulette tables?

Live roulette tables often have varying stake requirements to accommodate different player budgets. For instance, some tables may accept a minimum bet as low as 0.20 EUR. This allows players to enjoy the live dealer experience without committing significant funds.
Conversely, high rollers can find tables with much higher maximum limits. While specific figures vary, it is common for maximum bets to reach several thousand Euros. This caters to players seeking to place substantial wagers during a live session.
The contribution of live roulette games towards bonus wagering requirements is typically 10%. This means that only 10% of the amount wagered on live roulette will count towards meeting the turnover conditions of a bonus offer. For example, wagering 100 EUR on live roulette would contribute 10 EUR towards the wagering requirement.

What fee applies to a 1,000 EUR limit?

When utilizing the MiFinity e-wallet service for transactions, a 1,000 EUR limit incurs no additional fees. This payment method offers a straightforward fee structure for deposits and withdrawals within its established parameters. Players can transact up to 10,000 EUR without charges.
Similarly, the CashLib prepaid option also has no fees associated with its transactions, even for a 1,000 EUR limit. This method allows for deposits up to 1,000 EUR. However, withdrawals are not available through CashLib, meaning funds must be managed via other methods.
For a 1,000 EUR limit, both MiFinity and CashLib offer fee-free transactions on deposits. MiFinity provides a more comprehensive solution with withdrawal capabilities, whereas CashLib serves purely as a deposit method. The absence of fees on these limits is a notable benefit for players.

Is 2 GB RAM enough for the app?

For users with Android devices, the casino app requires a minimum of Android 8.0+ and approximately 45 MB of storage space. Compatibility is designed to be broad, but ensuring the operating system meets the specified version is crucial for optimal performance.
For iOS users, the app necessitates iOS 13+ and occupies around 60 MB of storage. These are the baseline technical requirements for the application to function correctly on Apple devices. Meeting these specifications ensures a stable and responsive gaming environment.
The requirement of 2 GB of RAM is indeed sufficient for the app's operation on both Android and iOS platforms. This RAM amount ensures that the application can run smoothly without significant performance issues, allowing for a seamless gaming experience when the operating system requirements are also met.

What does not count towards bonus wagering?

When working to fulfil bonus wagering requirements, it is important to note that not all game types contribute equally. Tischspiele (Table games), for instance, only contribute 10% towards the wagering requirement. This means that for every 10 EUR wagered on table games, only 1 EUR counts towards the turnover.
Similarly, Live casino games also have a contribution rate of 10% towards the bonus wagering. If a player wagers 50 EUR in the live casino, only 5 EUR will count towards meeting the wagering conditions. This is a crucial detail for players aiming to clear their bonus efficiently.
Slots, however, are the exception and contribute 100% towards the bonus wagering requirement. This means that any amount wagered on slot games directly counts towards the turnover. For example, wagering 20 EUR on a slot game counts as 20 EUR towards the total wagering amount needed.

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